Reputation management
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Reputation management requires constant vigilance. It is no longer just releasing the press releases and organising press conferences to project the positive image of the brand or the business. With the rise of the online sector any bad comment may constitute a threat to the finely crafted image of the brand hence involving all staff in reacting to critique in a right way is a wise move. Today reputation management means that you need to be active on social media and get the customer generated content, checking the content put on your website, track your reviews as well as setting up the policies on how to deal with the complaints in person. BMF Design helps to deploy the tools supporting upkeeping a good image. |